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How oke 168 Protects Your Personal Data

Your personal data belongs to you, and we treat it that way — every piece of information you share when opening an account, making a deposit via DANA…

Data collected only for account operationDANA, OVO, GoPay & QRIS payment data protectedRight to request data access or deletionNo sale of personal data to third partiesPolicy applies where local law permits
oke 168 How oke 168 Protects Your Personal Data
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How to Reach Us About Your Data

If you want to ask about your data, submit a correction request, or ask us to delete your account information, our privacy support team is available seven days a week. You can reach us through live chat on-site between 08:00 and 23:00 WIB, by email at any hour for non-urgent requests, or via our Telegram channel for quick acknowledgements. We aim to respond to all privacy-related requests within 72 hours of receipt.

Team online

Live Chat

Available on-site daily from 08:00 to 23:00 WIB. Use it to ask about what data we hold on your account or to flag any data accuracy concern you notice.

Email Support

Send a written data request to our privacy address at any time. We acknowledge all emails within 24 hours and resolve privacy queries within 72 hours of the original message.

Telegram Channel

Our Telegram support handle is monitored during business hours. It is useful for quick status checks on a pending data-deletion or data-access request you have already submitted.

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Six Ways We Keep Your Data Safe

Security is not a single switch — it is a set of consistent practices applied across every layer of your account.

End-to-End Encryption

All data transmitted between your device and our servers — including DANA and QRIS payment details — is encrypted with…

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages perform.

Account Verification Steps

Identity verification is required before your first withdrawal is processed.

Data Retention Limits

We keep your account data for as long as your account is active and for the period required by applicable…

Third-Party Data Sharing

We share data with payment processors like DANA and OVO only to complete transactions you initiate.

Your Right to Correct Data

If any detail in your account profile is inaccurate — name spelling, phone number, linked GoPay number — you can…

Your Privacy Questions, Answered Directly

These are the questions we hear most often from people reviewing our privacy practices before they open an account or after they have been using oke 168 for some time. Each answer reflects the actual way we operate — not a generic statement copied from a template.

We collect your full name, email address, date of birth and the mobile number linked to your account. If you choose DANA or OVO as your payment method, we also record the wallet identifier to process deposits and withdrawals accurately.

We share data only with payment processors — DANA, OVO, GoPay and QRIS — and only to complete transactions you request. No personal data is sold or transferred to advertising networks or unrelated third parties under any circumstance.

We retain account records for the period required by applicable financial regulations after closure — typically between one and five years depending on local law. After that period, personal identifiers are deleted from our active systems.

Yes. Send a data-access request via email or live chat and we will compile a summary of the personal data we hold on your account. We aim to deliver that summary within 14 calendar days of receiving your request.

Contact our privacy support team through live chat (08:00–23:00 WIB) or email at any hour. We will process deletion requests within 30 days, subject to any legal retention obligations that require us to keep certain records.

Payment wallet identifiers are stored in encrypted form solely to process future transactions you initiate. We do not store full financial credentials — the actual transaction authentication happens through each payment provider's own secure environment.

We use essential session cookies to keep you logged in and optional analytics cookies to measure page performance. You can disable non-essential cookies at any time through the cookie settings panel found in your account dashboard.